This Privacy Policy describes how Go North Rafts (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gonorthrafts.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

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How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

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What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.

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Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details, including your name, address, phone number, and email address

• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number

• Account information, including your username, password, and security questions

• Shopping information, including the items you view, place in your cart, or add to your wishlist

• Customer support information, including the information you choose to include in communications with us when contacting us through the Services

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

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Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

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Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify

• Payment processors who collect payment information, such as bank account, credit card, or debit card information and billing address, in order to process your payment and fulfill your order

• Third parties we work with who may collect information automatically when you visit our Site, open or click emails we send you, or interact with our Services or advertisements using online tracking technologies such as pixels, web beacons, cookies, software development kits, and third-party libraries

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for any third party’s policies or practices.

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How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account or purchases, arrange shipping, facilitate returns, and manage your account.

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Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to tailor the Services and advertising on our Site and other websites.

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Security and Fraud Prevention

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your login credentials secure. If you believe your account has been compromised, please contact us immediately.

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Communicating with You

We use your personal information to provide customer support and improve our Services. This helps us remain responsive, provide effective service, and maintain our relationship with you.

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Cookies

Like many websites, we use Cookies on our Site. We use Cookies to operate and improve our Site and Services, remember your preferences, run analytics, and better understand user interaction with the Services. We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser settings. Please note that removing or blocking Cookies may negatively impact your user experience and may cause parts of the Services to function improperly or become unavailable.

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How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• With vendors or other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, fulfillment, shipping, and cloud storage

• With business and marketing partners, including Shopify, to provide services and advertise to you

• When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties

• With our affiliates or within our corporate group, where necessary to operate our business

• In connection with a business transaction such as a merger, acquisition, or bankruptcy

• To comply with legal obligations, respond to lawful requests, enforce our terms, or protect the Services, our rights, and the rights of others

Over the past 12 months, we may have disclosed the following categories of personal information:

• Identifiers such as contact details and certain order and account information

• Commercial information such as purchase history, shopping information, and customer support information

• Internet or other electronic network activity information, such as Usage Data

These disclosures may be made to:

• Vendors and service providers who perform services on our behalf

• Business and marketing partners

• Affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

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User Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit content to a public area of the Services, that content may be publicly accessible.

We do not control who may access information you make available publicly and cannot ensure that those who access it will respect your privacy or keep it secure. We are not responsible for the privacy, security, accuracy, use, or misuse of information you choose to make public.

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Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and terms. We are not responsible for the privacy, security, or content of third-party sites.

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Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete it.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age, as those terms are defined under applicable law.

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Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

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Your Rights and Choices

Depending on where you live, you may have some or all of the following rights with respect to your personal information:

• The right to access and know what personal information we hold about you

• The right to request deletion of your personal information

• The right to request correction of inaccurate personal information

• The right to receive a copy of your personal information and request transfer to another party where applicable

• The right to opt out of the sale, sharing, or targeted advertising use of your personal information where applicable

• The right to limit the use and disclosure of sensitive personal information where applicable

• The right to restrict certain processing activities

• The right to withdraw consent where we rely on consent for processing

• The right to appeal a decision regarding your privacy request where applicable

• The right to manage your communication preferences, including opting out of promotional emails

You may exercise any of these rights by contacting us using the information below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights.

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Complaints

If you have complaints about how we process your personal information, please contact us using the contact information below. Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

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International Users

Please note that we may transfer, store, and process your personal information outside the country in which you live, including in the United States. Your personal information may also be processed by staff and third-party service providers in other countries.

If we transfer personal information out of Europe or the United Kingdom, we will rely on recognized legal transfer mechanisms where required by applicable law.

 

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of your rights, please contact us at:

Go North Rafts
Email: gonorthrafts@gmail.com
Website: gonorthrafts.com